How StyleBox Automated Customer Service and Saved $50K/Year
Results at a Glance
4 hours → 30 seconds
Response Time
70% automated
Ticket Resolution
+35%
Customer Satisfaction
$50,000
Annual Savings
1The Challenge
StyleBox was drowning in customer service tickets. Their team of 3 support reps couldn't keep up with 500+ daily inquiries, leading to slow response times and frustrated customers.
2Our Solution
We implemented an AI-powered customer service system including chatbots for common queries, automated ticket routing, and intelligent escalation. We also built automated order tracking and return processing workflows.
3The Results
"Epic Saaz transformed our customer service with AI chatbots. Response times dropped from hours to seconds, and customer satisfaction is at an all-time high."
StyleBox
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